If it is raining or cloudy where guests are staying, or at the marina.
If the weather is not nice: if it starts to rain, if it gets cloudy, if it is too hot or too cold, if there are waves, it is a windy day, or if you are unable to do the snorkeling activity.
If someone gets seasick or dizzy during the tour.
If the trip ends early, due to illness or at the request of the client.
If we run out of any kind of drink or food due to unusually high consumption.
If due to the negligence of the client, he or she suffers any type of accident.
If there is any disagreement with the service during the experience.
If there is any disagreement from the client regarding the safety regulations of the boat during the experience.